FAQ's



There are multiple issues with my device, do you offer repair bundles?

Sure we do please just give us a call at (832)260-6609, (281)594-8229, (832)406-5878, (281)965-0313, (281)965-4303 and we will see what we can set up for you.

So I tried to fix my iPhone on my own and have it semi unassembled. Can I send it to you and have you finish the repair?

Do you repair any other kind of phones?

Do you repair iPods or any other Apple products?

Do I have to checkout online to mail in a phone for repair?

Do you offer any type of warranty on your repairs?


Mail In Repairs and Shipping

Do you need my SIM Card?

Nope. We have our own SIM cards to test the phone with, no need to send yours.

Do you need my pass code?

Can you bill my shipping account with FedEx or UPS for return shipping?

I don’t feel comfortable buying a part for repair service on the website. Are there any other ways I can pay?

Do you offer any type of warranty on your repairs?


Water Damage Service

Does the water damage service include water damage sensor replacement?

No, the water damage service includes all parts and labor required to the get phone back to fully functional condition but does not include water damage sensor replacement.

Does the water damage service include logic board replacement?

I dropped my phone in liquid that was not water, should I send it in for the water damage service?

I dropped my phone in salt water, is it even worth sending it in?

What should I do if my device falls in water or another liquid?

My device fell into water, should I let it dry out to see if works before I send it in?

My device was water damaged and now everything seems to work fine except for one function, do I still need the full water damage service?

How Long does water damage repair generally take?

What if you are unable to save my water damaged device?

Do you offer a warranty on the water damage service?

What does this warranty cover?


Glass & LCD Replacement Service

After dropping my phone it has become unresponsive to touch, does the glass repair fix this issue?

Yes, any non responsiveness your phone is suffering due to a drop will be corrected with the Glass & Digitizer repair, as the Digitizer that is being replaced is the part responsible for all touch functionality. Check out our glass replacement article to learn more about broken glass and the repair process.

How do I know if I need the LCD repair or not?

The glass on my iPhone is completely shattered and is chipping off, is the glass replacement service all I need?

Do you offer a warranty on screen repair services?


Apple Parts

Are your parts Original Apple or OEM?


Repair Locations

Do you have any retail locations that I can bring my device to for repair.

Can my phone be repaired while I wait in one of your locations?

Do I need to make an appointment to bring my device into one of your repair locations?

Benefits Of Cell+Er


Free Diagnostick
Data Security Gurantee
Same Day Repairs
90 Days Warranty
Price Macth Guarantee
Expertise & Quality